Privacy Policy

Last updated: 2 August 2026

1. Introduction

This Privacy Policy describes how Paida Lajin & Dorn Wellness ("we", "us" or "our") collects, uses and protects information provided by visitors and participants through this website and associated services.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this website.

2. Information We Collect

Contact Form Data

When you submit an enquiry or booking request via our contact form, we collect:

• Full name
• Phone number
• Email address
• Service interest and session preference
• Message content

Webinar and Program Registration

When you register for a webinar or online program, we collect your name, phone, email, city and selected program or webinar.

Direct Communication

If you later provide contact details through a confirmed communication channel, those records are used only to respond to your enquiry and manage the requested service.

Cookies and Local Storage

This package does not include advertising trackers or analytics by default. The site may use essential browser storage for interface preferences. Add analytics only after updating this policy and obtaining any consent required by applicable law.

3. How We Use Your Information

• To respond to your enquiries and booking requests
• To share information about sessions, programs, webinars and wellness kits you have expressed interest in
• To send reminders or follow-up communications related to your booking or programme
• To improve the website content and user experience

We do not use your personal information for automated profiling, targeted advertising or sale to third parties.

4. Data Protection

We take reasonable steps to protect the personal information you provide. However, no method of transmission or electronic storage is completely secure. Please do not share sensitive medical or financial information through our contact forms.

5. Third-Party Services

This website may use the following third-party services, each with their own privacy practices:

• Hosting provider: website files and stored enquiries
• Email delivery service: only if enabled in site-config.php
• Video meeting platform: only when confirmed for a booked session

6. Data Retention

We retain contact form submissions and communication records for as long as reasonably necessary to fulfil the purpose for which they were collected, or as required by applicable law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for communication at any time

To exercise these rights, please contact us at Use the secure enquiry form.

8. Children's Privacy

This website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related requests, use the secure contact form and write “Privacy Request” in the message.